Privacy Policy
At FicDownloader, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our fanfiction download and conversion service.
Information We Collect
1. Minimal Data Collection
FicDownloader operates on a privacy-first principle. We do not create user accounts or require registration. The only data we collect is:
- Anonymous Request Metadata: When you submit a fanfiction URL for conversion, we temporarily
store anonymous technical metadata related to your request, including:
- The fanfiction URL you submitted
- Timestamp of the request
- Format requested (EPUB, PDF, or MOBI)
- Technical information necessary to process your download (e.g., error logs for troubleshooting)
- Contact Form Information: If you contact us through our contact form, we collect:
- Your name and email address (so we can respond to your inquiry)
- Any information you voluntarily provide in your message
- Timestamp of your message
This information is used solely to respond to your inquiry and is not shared with third parties or used for marketing purposes.
Request metadata does not include any personally identifiable information and is used solely to process your request and maintain service quality.
2. Analytics Data
We use Clicky Web Analytics to understand how visitors use our website. Clicky collects anonymous usage data including:
- Pages viewed and time spent on the site
- Browser type and operating system
- Referring website (how you found us)
- General geographic location (country/region level)
- Device type (desktop, mobile, tablet)
Clicky analytics helps us improve our service by understanding user behavior patterns. You can learn more about Clicky's privacy practices at clicky.com/terms/privacy.
3. Security Verification
We use Cloudflare Turnstile to prevent abuse and protect our service from automated bots. Turnstile may process technical information such as your IP address and browser characteristics to verify that requests are made by humans. This data is processed by Cloudflare according to their privacy policy.
Information We Do NOT Collect
We want to be clear about what we don't collect:
- We do not collect personal information when you use our download service (email addresses are only collected if you voluntarily contact us)
- We do not require user accounts or login credentials
- We do not track your reading habits or the content of fanfiction you download
- We do not share, sell, or rent any user data to third parties
- We do not store your IP address or create user profiles
- We do not use advertising cookies or tracking pixels
How We Use Your Information
The minimal data we collect is used exclusively for:
- Service Delivery: Processing your fanfiction download requests and delivering converted ebook files
- Communication: Responding to your inquiries when you contact us through our contact form
- Technical Maintenance: Troubleshooting errors, monitoring service performance, and preventing abuse
- Service Improvement: Understanding usage patterns through anonymous analytics to improve our tool
- Security: Protecting our service from spam, abuse, and automated attacks
We never use your data for marketing, advertising, or any purpose beyond operating and improving our service. Email addresses collected through the contact form are used solely to respond to your specific inquiry.
Data Storage and Retention
- Temporary Processing: Fanfiction files are processed temporarily and deleted from our servers immediately after you download them
- Request Metadata: Anonymous request metadata is retained for a limited period (typically 30-90 days) for technical troubleshooting and service quality purposes, then automatically deleted
- Contact Form Submissions: Email addresses and messages submitted through our contact form are retained only as long as necessary to respond to your inquiry and resolve any follow-up questions (typically 30-180 days), after which they are deleted
- No Long-Term Storage: We do not maintain long-term databases of user activity or downloaded content
Third-Party Services
FicDownloader uses the following third-party services that may process data:
- Cloudflare: For security, DDoS protection, and Turnstile verification. See Cloudflare's Privacy Policy
- Clicky Analytics: For anonymous website analytics. See Clicky's Privacy Policy
These services operate independently and are governed by their own privacy policies. We carefully select services that respect user privacy.
Cookies and Tracking
FicDownloader uses minimal cookies strictly necessary for service functionality:
- Essential Cookies: Cloudflare Turnstile uses temporary cookies for security verification
- Analytics Cookies: Clicky uses cookies to track anonymous usage statistics
- Preference Cookies: We may store your theme preference (light/dark mode) locally in your browser
We do not use advertising cookies, third-party tracking cookies, or cross-site tracking. You can disable cookies in your browser settings, though this may affect service functionality.
Your Rights and Choices
You have control over your information:
- Contact Form Data: If you have contacted us via our contact form and wish to have your email address and message deleted, you can request deletion by contacting us again
- Cookie Management: You can disable cookies through your browser settings
- Analytics Opt-Out: You can opt out of Clicky analytics by visiting their opt-out page
- Service Usage: Use of FicDownloader is completely voluntary; you can stop using our service at any time
- No Account Required: Since we don't use accounts, there's no profile data to manage or delete
International Users
FicDownloader is accessible worldwide. By using our service, you acknowledge that data may be processed in various locations. We maintain the same privacy standards regardless of your location.
Security
We implement industry-standard security measures to protect our service and any data we process:
- Secure HTTPS encryption for all connections
- Cloudflare DDoS protection and security services
- Regular security updates and monitoring
- Minimal data retention to reduce exposure risk
While no online service can guarantee 100% security, we prioritize protecting your privacy and the integrity of our service.
Legal Disclaimer
FicDownloader is a tool provided for personal, non-commercial use. We do not host, store, or distribute fanfiction content. Users are responsible for ensuring their use complies with applicable copyright laws and the terms of service of source websites. By using our service, you agree to respect authors' rights and use downloaded content only for personal offline reading.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Significant changes will be communicated through a notice on our homepage.
Continued use of FicDownloader after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us:
- Contact Page: ficdownloader.com/contact/
- Website: ficdownloader.com
We are committed to addressing your privacy concerns and will respond to inquiries as promptly as possible.